Price
Prices at High Coast Coffee Roastery are constantly updated and are always up to date. Prices are quoted in Swedish kronor including Swedish VAT. We reserve the right for incorrect information influenced by technical or human error.
We want you to be at least 18 years old when you shop at High Coast Coffee Roastery
Shipping
Delivery takes place freely in Sweden when ordering products with a total value over SEK 700, below this amount will be a shipping cost of SEK 120. We only deliver in Sweden.
Deliveries
Upon completion of the order you will receive an order confirmation via email. Our deliveries are made by Postnord and customers receive private packages. Delivery is only in Sweden.
If you have chosen one of the payment methods credit card, postal orders will be submitted to your order the next working day. This is true provided that your goods are in stock - as almost all our products do. If you have chosen to pay by prepayment to our bank transfer, we will send your order the working day after we have received your payment.
We send an e-mail upon mailing, stating your package ID. Unclaimed goods are charged with SEK 350. Any comments on the delivery received should be made to us within three working days of receipt.
VAT
Our prices include Swedish VAT which is 12% for coffee and 25% for all other products.
Warranty & Transport Damage
If the item is damaged upon delivery, we want you to report this to High Coast Coffee Roastery on the day of arrival via email to info@hogakustenkafferosteri.se and we will send you our form which we ask you to use for damaged shipping. If you see that the carton is damaged at the time of delivery, this should be reported immediately when you send out the package.
Return Policy
We follow the laws and regulations that exist in the area - the Consumer Protection Act in the field of distance and home sales (the distance contract law). You have the right to cancel your purchase within 14 days after you have collected your package. You pay for the return of the goods in original packaging in undamaged and unused condition.
We ask you to enclose a completed return form which we will send to you. Returns are made at your own expense with Postnord Business package. It is important that the return is sent with Postnord Business package and not Postnord regular postal package as regular postal package returns to you as the sender. When we have received the returned goods, we will refund the goods value.
The consumer has the right to complain about the goods and must contact Höga Kusten Kaffe Rosteri as soon as possible after the fault was discovered.
For the sake of clarity - we do not accept the invocation of the right of withdrawal for coffee packages already opened. The right of withdrawal applies only to unused products that are returned undamaged in original packaging.
Returns should be sent by Postnord business packaage to:
High Coast Coffee Roaster
Flemingatan 53
11232 Stockholm
Privacy
We protect your personal information and we use the information you have provided to us solely to carry out our deliveries to you, and to provide you with information on offers in the event you have given us your consent to this. We see it as a matter of course not to sell, trade or rent your personal information to others and High Coast Coffee Roastery of course follows the rules contained in the Data Protection Act and the Personal Data Act - it is obvious, but we still want to emphasize that this is our policy.
Prices at High Coast Coffee Roastery are constantly updated and are always up to date. Prices are quoted in Swedish kronor including Swedish VAT. We reserve the right for incorrect information influenced by technical or human error.
We want you to be at least 18 years old when you shop at High Coast Coffee Roastery
Shipping
Delivery takes place freely in Sweden when ordering products with a total value over SEK 700, below this amount will be a shipping cost of SEK 120. We only deliver in Sweden.
Deliveries
Upon completion of the order you will receive an order confirmation via email. Our deliveries are made by Postnord and customers receive private packages. Delivery is only in Sweden.
If you have chosen one of the payment methods credit card, postal orders will be submitted to your order the next working day. This is true provided that your goods are in stock - as almost all our products do. If you have chosen to pay by prepayment to our bank transfer, we will send your order the working day after we have received your payment.
We send an e-mail upon mailing, stating your package ID. Unclaimed goods are charged with SEK 350. Any comments on the delivery received should be made to us within three working days of receipt.
VAT
Our prices include Swedish VAT which is 12% for coffee and 25% for all other products.
Warranty & Transport Damage
If the item is damaged upon delivery, we want you to report this to High Coast Coffee Roastery on the day of arrival via email to info@hogakustenkafferosteri.se and we will send you our form which we ask you to use for damaged shipping. If you see that the carton is damaged at the time of delivery, this should be reported immediately when you send out the package.
Return Policy
We follow the laws and regulations that exist in the area - the Consumer Protection Act in the field of distance and home sales (the distance contract law). You have the right to cancel your purchase within 14 days after you have collected your package. You pay for the return of the goods in original packaging in undamaged and unused condition.
We ask you to enclose a completed return form which we will send to you. Returns are made at your own expense with Postnord Business package. It is important that the return is sent with Postnord Business package and not Postnord regular postal package as regular postal package returns to you as the sender. When we have received the returned goods, we will refund the goods value.
The consumer has the right to complain about the goods and must contact Höga Kusten Kaffe Rosteri as soon as possible after the fault was discovered.
For the sake of clarity - we do not accept the invocation of the right of withdrawal for coffee packages already opened. The right of withdrawal applies only to unused products that are returned undamaged in original packaging.
Returns should be sent by Postnord business packaage to:
High Coast Coffee Roaster
Flemingatan 53
11232 Stockholm
Privacy
We protect your personal information and we use the information you have provided to us solely to carry out our deliveries to you, and to provide you with information on offers in the event you have given us your consent to this. We see it as a matter of course not to sell, trade or rent your personal information to others and High Coast Coffee Roastery of course follows the rules contained in the Data Protection Act and the Personal Data Act - it is obvious, but we still want to emphasize that this is our policy.